很多人問小編說Foundations of Lodging Management (Original)去哪裡買?哪裡最便宜?哪裡最划算?

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Foundations of Lodging Management (Original)

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商品訊息簡述: top ◎Hallmark Features Covers small hotels, not just larger ones. Addresses smaller, limited-service, franchised hotels and their challenges such as multi-tasking between housekeeping, front office, or sales and marketing departments and understanding the entire hotel and how its departments are interconnected. Identifies and defines lodging language. Defines jargon within the chapter and includes an extensive glossary of over 400 lodging-industry-specific definitions that readers can quickly find and review. Includes All in a Day’s Work vignettes that are now numbered for easy identification. Poses true-to-life lodging problems as well as possible solutions. Develops decision-making skills and prompts class discussion. Provides extensive Discussion Questions and Team Activities for each chapter.◎New To This Edition New! Updated throughout including new information on: Green initiatives in lodging Changing role of online travel agents (OTAs) Explosive impact of social networking on hotel room sales The newest legislation regarding employee selection and retention Updated financial and statistical data Updated Lodging On-line website links Expanded discussion of revenue optimization, rooms pricing and inventory management Impact of 2008-2010 recession on the lodging industry Addition of critical food safety temperatures New! Expanded author team–includes Allisha A. Miller, the co-author of Pearson Education’s Front Office Management Simulation online training program. New! Chapter 15: The Front Office Management Simulation–appears in this edition. 作者簡介David K. Hayes

現職：full time author-consultantJack D. Ninemeier

現職：Michigan State UniversityAllisha A. Miller

現職：Dearborn Heights, Michigan

Foundations of Lodging Management (Original)

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